DATE:
AUTHOR:
Product Team @ Bite

Skip the Name Prompt for Scan-Only Orders

DATE:
AUTHOR: Product Team @ Bite

Guests who only scan packaged items can now pay without typing a name. When every item in the cart came from the barcode scanner, the kiosk skips the guest-name step and fills in a name you choose, such as "Grab & Go", so the POS and pickup labels still get one. As soon as the guest adds anything from the menu, the usual name prompt comes back.

New setting

  • Scanned-Only Order Autofill Value (Kiosk Settings › dining option › Customer Identifiers › Guest Name) — The name the kiosk uses when every item in the cart was scanned. Empty by default, which keeps the prompt. For scan-only carts it overrides Always Prompt Guest Name at Checkout. Set per dining option. On Vitrine kiosks.

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