- DATE:
- AUTHOR:
- Product Team @ Bite
Faster Order-Ready Texts for Toast Locations
DATE:
AUTHOR:
Product Team @ Bite
Guests at Toast locations who leave a phone number now get their order status texts as soon as Toast updates the order. Bite can now listen for Toast's order status updates directly instead of checking Toast on a timer, so the "your order is ready" text arrives sooner.
New setting
Use Webhooks For Order Statuses (the Toast integration, on the location's Integrations tab) — has Bite receive order status updates from Toast as they happen. Off by default, which keeps the current timed checks. Needs Notify User of Order Status Updates on, Twilio on the location, and order status notifications turned on for each dining option. Ask your Bite team to turn it on.